Action Research

This methodology grounds our consultancy in the practical reality of the organization and maximizes transfer and sharing of knowledge and skills. It emphasizes the full integration of action with reflection and increased collaboration between all parties involved.

Co-operative Inquiry

In co-operative inquiry a group of people come together to explore issues of mutual concern and interest. All members of the group are stakeholders of the issue that is being researched, and contribute together to the ideas that go into the work.

Experiential Learning

“Experiential learning” is learning through the face-to-face encounter with person, place, or issue. Importantly, it is learning how to put that newly ‘experienced’ knowledge into everyday use to effectively further the goals of individuals, organizations and projects.

Systems Thinking

“Systems thinking” requires the use of various techniques to study systems of many kinds. It includes studying things in a more integrated way, instead of only with an analytical, reductionist, and goal orientated method.

Enriched Contribution

While there is only one leading consultant responsible for the assignment, we always form an internal project group of consultants to enrich the thinking behind the delivery. Depending on the client’s choice, this group may or may not be visible.

Collaborative

Once on the assignment, the leading consultant sets up and leads a cooperative consulting team composed of internal champions and other members of staff (or other appropriate stakeholders) chosen for their engagement, enthusiasm, and ability to contribute as internal content experts or role-models. Such emphasis on effective relationships and team working allows us to surface knowledge already held in parts of the client’s organization and enrich it with our external input before bringing it as a co-created solution to the broader organization.

Practical

Our emphasis on “practical and experiential knowledge” rather than “theoretical knowledge” facilitates step-by-step changes, and makes possible the immediate usage of newly ‘experienced’ findings into everyday work while seeking further improvements.Quality Assurance We ensure that our work unambiguously serves the purpose of the organization, and considers the various systems at play to create rich feedback opportunities for effectiveness and continued improvement.

Sustainable

In congruence with our purpose, we strive to maintain the highest possible level of transparency and sustainability in our work. Being a responsible enterprise also means offering our clients reasonable rates, open cost proposals, cost-conscious spending, and expecting from them and our suppliers the same transparency, accountability, and fair practice.